When shopping with us we want to
make this the best experience possible. If for any reason you wish to return
something we are happy to help.
If your item has stopped working we offer a 12 month warranty on goods,
starting from the date of purchase. In the first instance though we would
advise consulting the products manual as this would provide useful
troubleshooting tips. If further assistance is required, we would recommend
contacting the manufacture directly. If the manufacture has been unable to
resolve the problem please return this item back to us right away for
replacement or refund.
You can return any purchase if you
change your mind - this needs to be done within 14 days of your item being
To contact our dedicated customer
support team to obtain an RMA number: Support@Meadow-Vale.co.uk
Upon e-mailing your query you will be assigned a ticket from our Zendesk system
so we can handle your enquiry as efficiently as possible.